PRIVACY POLICY

Effective Date: 12/01/2025

1. Introduction

Monarch Development Partners, LLC, doing business as The Reserve at Victoria (“The Reserve at Victoria,” “we,” “us,” or “our”), is committed to protecting the privacy of visitors to our website, thereservevictoria.com (“Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with the Website.

By accessing or using the Website, you acknowledge that you have read, understood, and agreed to this Policy.

We may update this Policy at any time. Changes will be posted with a new Effective Date.

2. Information We Collect

A. Information You Voluntarily Provide

When you submit an inquiry or otherwise communicate with us, we may collect “Personal Information,” including:

  • Name

  • Email address

  • Phone number

  • Any message or details you voluntarily provide

  • Information submitted through waitlist forms, inquiry forms, or newsletter sign-ups

If you opt in to SMS/text messaging, we may also collect your mobile number and communication preferences.

B. Automatically Collected Information

When you visit the Website, we may automatically collect non-identifying data such as:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Referring and exit pages

  • Pages viewed and links clicked

  • Date and time of visit

  • Approximate geolocation (if enabled via analytics tools)

This information helps us improve Website performance, user experience, and security.

C. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to analyze behavior and improve functionality. These may include:

  • Google Analytics 4 (GA4)

  • Google Ads tracking

  • Meta Pixel

  • LinkedIn Insight Tag

  • Hotjar or Microsoft Clarity

  • YouTube/Vimeo embeds

  • Google Maps integrations

  • Framer or Webflow analytics

You may disable cookies in your browser settings, but some Website features may not function properly.

3. How We Use Personal Information

We use Personal Information for purposes including:

  • Responding to inquiries or requests

  • Providing information about The Reserve at Victoria

  • Scheduling visits or follow-up communication

  • Sending marketing emails with your consent

  • Sending SMS/text messages with your express written consent

  • Improving Website functionality and user experience

  • Administrative, analytical, and security purposes

  • Compliance with legal obligations

We may also use aggregated, anonymized data for research or statistical purposes.

4. SMS/Text Communications (TCPA Consent)

By opting in to receive SMS/text messages, you provide express written consent for The Reserve at Victoria (or our partners) to send recurring marketing and informational text messages to the number provided.

  • Message and data rates may apply.

  • You may opt out at any time by replying STOP.

  • Reply HELP for assistance.

  • Consent is not a condition of submitting an inquiry or receiving information.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your Personal Information.

We may share information only with:

A. Sales & Marketing Partners

  • Prudden Company, our affiliated sales and marketing partner, for purposes related to project inquiries and communication.

B. Trusted Third-Party Vendors

Such as:

  • CRM platforms (e.g., Follow Up Boss)

  • Email marketing systems

  • Website hosting providers

  • Analytics services

  • Cloud storage providers

These entities are contractually obligated to use data solely for the services they provide to us.

C. Legal or Safety Requirements

We may disclose information:

  • To comply with laws or valid legal processes

  • To protect Website security

  • In connection with corporate transfers, mergers, or acquisitions

6. Third-Party Links

The Website may contain links to third-party sites. We are not responsible for their content or privacy practices. You access them at your own risk.

7. Do Not Track Disclosure

Because no uniform standard exists, we do not respond to “Do Not Track” signals from browsers.

8. International Users (GDPR Notice)

We do not specifically market to EU residents.
However, visitors from outside the United States acknowledge that:

  • Information may be transferred to and processed in the U.S.

  • U.S. privacy laws may differ from those of their home country

By using the Website, you consent to such processing.

9. Data Retention

We typically retain Personal Information for up to 24 months after your last interaction, unless a longer period is required by law.

10. Data Security

We implement industry-standard safeguards to protect Personal Information.
However, no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.

11. Renderings, Illustrations, and Conceptual Materials

All visuals—including images, renderings, floor plans, finishes, furnishings, pricing, timelines, and amenities—are conceptual and provided for illustrative purposes only.

Actual project elements may change without notice.

Nothing on the Website constitutes an offer to sell or lease where prior registration or legal requirements have not been satisfied. No offering may be made until required filings are accepted by the State of Minnesota.

12. Your Rights and Choices

You may:

  • Opt out of marketing emails by using the unsubscribe link

  • Opt out of SMS marketing by replying STOP

  • Request access, correction, or deletion of Personal Information (subject to identity verification and legal limits)

To exercise these rights, email: info@thereservevictoria.com

13. Children’s Privacy

The Website is intended for users 18+.
We do not knowingly collect information from individuals under 18.

14. Accessibility

If you experience difficulty accessing Website content, contact us at info@thereservevictoria.com and we will assist you.

15. Contact Information

The Reserve at Victoria
 c/o Monarch Development Partners, LLC
 Email: info@thereservevictoria.com
 Website: thereservevictoria.com